Your Privacy, Protected.

We keep the data we collect to a minimum: only what is needed to answer your questions, arrange your appointments and improve the website. We never sell your data, and we never use it for advertising profiles.

By using this website you agree to the practices described below. If you disagree with any part of it, please contact us before submitting any personal information.

The only personal data we hold is what you choose to share with us:

• Appointment requests — your name, phone number, email, preferred department, doctor, date and time, and any notes you include.
• Contact messages — your name, email, optional phone number and your message.
• Blog comments — the name and comment you post on an article.

Please do not include sensitive medical details in forms or comments on this site; share clinical information during your consultation instead.

• To schedule and confirm your appointments.
• To answer your questions and provide support.
• To send service-related communications — for example a confirmation call or a reply to your message. We only send marketing emails if you explicitly subscribed.
• To keep the website secure, understand which articles are helpful and fix problems.

This website uses a small number of cookies and similar technologies:

• Essential cookies — required for the site to work, such as keeping the booking form functioning. These cannot be switched off.
• Analytics cookies — anonymous statistics that show us which pages are visited, so we can improve them. No personal profiles are built.

You can block or delete cookies at any time in your browser settings; the site will keep working, though some convenience features may be limited.

Your information stays inside Docavia except where a trusted provider helps us run the website (for example hosting or email delivery), in which case they process data strictly on our instructions.

We may also disclose information where required by law or to protect someone's vital interests — for example a medical emergency reported through our 24/7 line.

We keep appointment and contact records only as long as needed to serve you and meet our legal obligations, then delete them. Access is limited to the care team members who need it.

The site is served over HTTPS, and access to our systems is protected by modern security controls. No method of transmission is 100% secure, but we work hard to stay close to it.

Depending on where you live, you have the right to access, correct, export or delete the personal data we hold about you, and to object to or restrict certain processing.

To exercise any of these rights, email hello@docavia.com — we respond to every privacy request within 30 days.

This website is not directed at children under 13, and we do not knowingly collect their data online. Appointments for minors are arranged by a parent or guardian. If you believe a child has submitted information to us, contact us and we will delete it promptly.

If we update this policy, the revised version will be posted on this page with a new "last updated" date. Significant changes will be highlighted on the homepage for a reasonable period.

Questions about this policy or your data? Email hello@docavia.com, call +1 234 567 890, or write to us at 123 Medical Avenue, New York, NY. Our privacy team reads every message.